Keeping your personal information safe and secure is a top priority for us. That’s why after you log in to your account, all of your transactions are encrypted and take place on a secure server. That means communications between your computer and Consumers Energy are converted to a secure and non-readable digital format for your protection.
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To setup your online profile you need to have an existing account with us.
Please choose the account information option you have on hand below so we can find your account.
If you do not currently have an address with us but have an open new service request, please choose the option below and gather the required information.
Here is the account we found for you.
Please create user ID and password.
Please take a moment to review your profile information.
We’re sorry, but we need a little more information before an online account can be created.
Please call 1-800-477-5050 for assistance.
Profile Not Created
We’re sorry, but we’re unable to validate your identification. Please use the Account Lookup option below to start over and use the last 4 digits of the account holder’s personal identification number. If you need assistance, please call us at (800) 477-5050 (M-F, 7 a.m. – 6 p.m.; Sat, 8 a.m. - 2 p.m.).
You will clear all the data entered in the profile.
Are you sure you would like to start the create profile process again?
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